Returns & Exchanges
At Aqualung®, we stand behind the quality of our dive gear and offer a hassle-free 30-day return policy for unused equipment in its original packaging. Our goal is to ensure you dive with complete confidence and the perfect fit for your underwater adventures.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Securely place the unused items in their original packaging, ensuring all tags, manuals, and protective cases are included to qualify for a full refund.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier; once our technicians inspect the gear at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing